emabet is committed to protecting the privacy and security of every player's personal data. This policy explains exactly what we collect, why we collect it, and how we keep it safe.
Last Updated: 1 January 2026Six principles that underpin the way emabet handles your personal data
All personal and financial data is protected by bank-grade 256-bit SSL encryption. Access to stored data is restricted to authorised personnel only.
emabet does not sell, rent, or trade your personal information to unaffiliated third parties for any commercial marketing purpose, ever.
You may request access to, correction of, or deletion of your personal data at any time by contacting our support team in writing.
Data shared with payment processors, game studios, and identity verification partners is limited strictly to what is necessary to deliver our Services.
We clearly disclose every category of data we collect and the specific purpose for which it is used. No hidden data harvesting or undisclosed profiling.
Our data practices comply with applicable international data protection standards and the requirements of our international gaming license authority.
Please read this Privacy Policy carefully. It explains how emabet ("the Company", "we", "us", "our") collects, uses, stores, and discloses personal information obtained from players and visitors ("you", "your") who use the emabet platform at https://emabet.cam. By creating an account or continuing to use our Services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
The following terms have the meanings set out below throughout this Privacy Policy:
This Privacy Policy applies to all Personal Data collected by emabet in connection with the provision of our Services, including data collected from:
This Policy does not apply to third-party websites or services that may be linked to or integrated with our Platform. We encourage you to review the privacy policies of any third-party service before providing your personal information to them.
emabet's primary market is Indonesia. Where players are residents of Indonesia, their data is processed in accordance with this Policy and applicable international data protection standards that emabet has adopted voluntarily as part of its commitment to player privacy.
emabet collects the following categories of Personal Data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, national ID number (KTP), passport number | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address in Indonesia | Registration & account updates |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay), transaction history | Deposits, withdrawals & KYC |
| Technical Data | IP address, browser type and version, device type, operating system, session timestamps | Each Platform visit |
| Usage Data | Games played, bets placed, stake amounts, bonus usage, pages visited, feature interactions | Ongoing Platform use |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Customer support interactions |
| Marketing Preferences | Communication opt-in/opt-out status, promotion participation history | Account settings & preference updates |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. If any such data is incidentally disclosed during support interactions, it will not be stored or processed beyond what is strictly necessary to resolve the relevant matter.
emabet collects Personal Data through the following mechanisms:
emabet does not purchase marketing lists or obtain Personal Data from data brokers for the purpose of unsolicited outreach. All marketing communications from emabet are sent only to players who have opted in or who have an existing account relationship with us.
We process your Personal Data only for the following clearly defined purposes:
emabet processes your Personal Data on the following legal bases:
emabet does not sell, rent, or trade your Personal Data. We share your data only in the following limited circumstances and only to the extent strictly necessary:
All third-party Processors engaged by emabet are contractually required to implement appropriate technical and organizational security measures and to process Personal Data only on emabet's documented instructions.
emabet retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and contractual obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Regulatory and AML compliance |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| KYC Documents | 5 years after account closure | AML and licensing requirements |
| Customer Support Communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical & Usage Data | 13 months from collection | Security monitoring and analytics |
| Marketing Preference Records | Duration of account + 2 years | Evidence of consent and opt-out compliance |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized so that it can no longer be linked to any individual. Anonymized, aggregated data may be retained indefinitely for statistical and business analysis purposes.
emabet employs a layered security architecture to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
Your responsibility: While emabet implements robust security measures on our side, the security of your account also depends on you. You are responsible for keeping your login credentials confidential and for using a strong, unique password. Never share your password with anyone, including emabet staff — our team will never ask for your password. Contact us immediately at [email protected] if you suspect unauthorized access to your account.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, emabet will notify affected players and relevant authorities within the timeframe required by applicable law and our licensing obligations.
emabet uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The following types of cookies are used:
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling strictly necessary cookies may impair your ability to use the Platform. Please note that our Platform does not currently respond to "Do Not Track" browser signals.
emabet respects your rights in relation to your Personal Data. Depending on applicable data protection law, you may have the following rights:
To exercise any of these rights, please contact our Data Privacy team in writing via the email address provided in Section 15 below. We will respond to all valid requests within 30 calendar days. We may require you to verify your identity before processing your request to protect against unauthorized disclosure.
Please note that some rights are subject to limitations. For example, we cannot erase Personal Data that we are required to retain for AML compliance, regulatory reporting, or dispute resolution purposes. We will always explain the reason if we are unable to fulfill a request in full.
The emabet Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect Personal Data from individuals under 21 years of age. Our registration process includes an age declaration and we conduct age verification as part of our KYC procedures.
If we become aware that Personal Data has been collected from a person under 21 without verifiable parental consent, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be handled in accordance with our Terms & Conditions.
If you believe that a minor may have created an account on our Platform, please contact us immediately at the address provided in Section 15.
emabet operates internationally and your Personal Data may be transferred to and processed in countries outside Indonesia. This may occur when our servers, data centers, or third-party Processors are located in a different jurisdiction.
Where Personal Data is transferred internationally, emabet ensures that appropriate safeguards are in place to maintain a standard of protection equivalent to what you would receive under this Privacy Policy. These safeguards may include:
By using the emabet Platform, you acknowledge and consent to the transfer of your Personal Data to jurisdictions outside Indonesia in accordance with the safeguards described above.
emabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When material changes are made, we will notify registered players by email and display a prominent notice on the Platform for a minimum of 14 days before the revised Policy takes effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how emabet handles your Personal Data, please contact us through the following channels:
We are committed to resolving all privacy-related inquiries promptly and fairly. If you submit a formal complaint, we will acknowledge receipt within 48 hours and provide a substantive response within 30 calendar days.
If you are not satisfied with our response to your complaint, you may have the right to escalate your concern to the relevant data protection authority or to seek redress through other legal channels available to you in Indonesia.
Responsible Gaming & Privacy: If you have requested self-exclusion through our Responsible Gaming tools, please be aware that we are legally and ethically obligated to retain records of your self-exclusion status for the full duration of the exclusion period. This retention is in your best interest and cannot be overridden by a data erasure request during that period.
Have questions about how emabet handles your data? Our support team is available around the clock. You can also review our full Terms & Conditions or visit our FAQ for quick answers.
View FAQ Terms & Conditions Responsible Gaming